*No returns or exchanges on All Sale Items so Please choose wYse-ly! 

ONLINE EXCHANGES AND RETURNS

Exchanging:

We are happy to exchange on full price items. This process must take place within 14 days of purchase. We understand that buying clothing online is convenient however it doesn’t give you the chance to try garments on.

Should you exchange an item of less value we will issue an online credit voucher. If you exchange for something of higher value, you'll be asked to pay the difference. We do require the labels and garments to be intact and in the same condition as when you purchased them.

Refunds:

We now offer a refund within 10 days of purchase on full price items only. This applies to online only and excludes Sale items and underwear. Should you decide the product isn’t right, you can ship the garment back at your cost and we will refund the amount upon receiving your item. To be eligible for a return, your item must be unused and in the same condition that you received it, including tags in tact.
Always contact our dispatch team prior to returning your garment.
Sale items are NOT eligible for a store credit, exchange or refund.
Underwear cannot be returned or refunded unless your product is faulty.

Please note: Postage Fees are non refundable.

Exchanging items will incur further postage charges. 

IN STORE EXCHANGES AND RETURNS

Exchanging:

We are happy to exchange. This process must take place within 14 days of purchase and can be done in store.  

Should you exchange an item of less value we will issue a credit voucher. If you exchange for something of higher value, you'll be asked to pay the difference. We do require the labels and garments to be intact and in the same condition as when you purchased them.

Sale items are NOT eligible for a store credit, exchange or refund.

Refunds:

We DO NOT offer refunds for change of mind when purchased in store. Options for change of mind are either a store credit or exchange for another item. 

Sale items are NOT eligible for a store credit, exchange or refund.

Underwear cannot be returned or refunded unless your product is faulty.

Where to return for online purchases:

For all exchanges or faulty items we would appreciate you contact us at the office before sending the goods back on 0421 061 808 or dispatch@wyselifestyle.com.au

Return garment to:
Dispatch, 11-15 Industrial Ave, Molendinar QLD 4214

0421 061 808

 

 

Special Terms:
Sale items are NOT eligible for a store credit, exchange or refund.
Due to hygiene factors Underwear and ear rings cannot be returned or refunded unless your product is faulty.