Refund policy

Exchanging:

We are happy to exchange if you purchased the wrong size. We understand that buying clothing online is convenient however it doesn’t give the chance to try things on. You may exchange the goods to the same amount or should you exchange for an item of less value we will issue you with a wYse online credit voucher. Should you wish to exchange for something of higher value, you'll be asked to pay the difference. This process must take place within 14 days of purchase. We do require the labels and garments to be intact and in the same condition as when you purchased them.

Refunds:

We now offer a refund within 10 days after the product has been received. This applies to online only and excludes Sale items and underwear. Should you decide the product isn’t right, you can ship the garment back at your cost and we will refund the amount upon receiving your item. To be eligible for a return, your item must be unused and in the same condition that you received it, including tags in tact.

Always contact our dispatch team prior to returning your garment.

Special Terms:

Sale items are eligible for a store credit or exchange, not a refund.

Due to hygiene factors Underwear and ear rings cannot be returned or refunded unless your product is faulty.

Where to return:

For all exchanges or faulty items we would appreciate you contact us at the office before sending the goods back on (07) 5539 6008 or dispatch@wyselifestyle.com.au

Return garment to:
Attn: Dispatch11-15 Industrial Ave, Molendinar QLD 4214 (07) 5539 6008